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about us & FAQ
We are two friends living in Lisbon, Portugal, with extensive experience in the fields of marketing, design and merchandising. We also share a newly found passion for photography through the wonderful community that has formed around Instagram.
In Instalab we dedicate our time to create beautiful and high quality, yet affordable prints of your Instagram images. You can choose to enjoy your Instagram captures by printing photo squares, magnets or stickers.
And we'll keep on working to develop more exciting new products!
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HOW LONG AND HOW MUCH IS THE SHIPPING?
Shipping to anywhere in the world, including Europe, takes up to 12 business days. If you live in Portugal it takes 4 to 5 business days to deliver your order!
We have flat rates per order: 2.50€ | 3.25 USD Portugal, 3.50€ | 4.50 USD Europe, 5€ | 6.50 USD Rest of the World
When you enter the delivery address, please make sure that someone is there during normal business hours to collect the package.
You'll receive an e-mail from us once your order is about to be shipped.
If you experience any difficulty navigating our site or placing your order, please send us an e-mail to firstname.lastname@example.org and we'll help you out. If you need to cancel an order or if you don't feel 100% happy when you receive your order, contact us and we'll fix the problem or send your money back.
DO YOU NEED SOMETHING DIFFERENT?
If you want a customized product we can offer bulk pricing discounts on orders. Please email us your questions or requests to email@example.com.
HOW ABOUT PRIVACY?
Instalab will by no means use your photos for any other purpose than to fulfill your order. Once the shipping is concluded, your photos will be erased from the site's back office. The same goes for your personal information which is used to process your order and give you information on the billing, on the order processing and on our products.
Instalab uses the Instagram API but is not endorsed or certified by Instagram.
All rights reserved